FAQ

How long will my order take to deliver?

The majority of items are handmade to order, please allow up to 4 weeks for delivery. However, all in-stock items ship within 3 business days. Postage is via Royal Mail:

  • First class Signed for, large letter for postal boxes £2.70
  • First class signed for, small parcel for small hinged boxes and ring boxes £4.70 
  • Special Delivery, Items over £60 and/or Bangle boxes and Presentation boxes £8.00 

Do you ship to other countries outside of the United Kingdom?

I am not currently shipping outside of the UK but pease get in touch via  'Contact Mandy' if you have any questions as this may vary.

Do you accept returns?

I accept returns on most products, provided that they are unworn and in the same condition as received, within 14 days of purchase. Refunds do not include postage fees. I regret that I cannot accept returns for earrings or personalised pieces, except in the case of a product defect. Please contact me before making a return via GarthMountainSilver@gmail.com 

How can I contact you?

For questions regarding an order please use the 'Contact Mandy' page or email GarthMountainSilver@Gmail.com

We will get back to you by the next business day.